Last Updated: January 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel services, or contact us. This may include your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our travel services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted partners who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or +1 (206) 555-0147.

Last Updated: January 2024

Acceptance of Terms

By accessing and using True Direction Travel's services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

True Direction Travel provides travel planning and consultation services. We act as an intermediary between you and travel service providers such as airlines, hotels, and tour operators.

Booking and Payment

All bookings are subject to availability and confirmation. Payment terms will be clearly communicated at the time of booking. Cancellation policies vary by service provider and will be disclosed prior to booking.

Limitation of Liability

True Direction Travel shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or any travel arrangements made through our services.

Travel Insurance

We strongly recommend that all travelers purchase comprehensive travel insurance to protect against unforeseen circumstances that may affect your travel plans.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Washington, United States.

Contact Information

For questions regarding these terms, please contact us at [email protected].

Last Updated: January 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

We use cookies to improve your browsing experience, analyze website traffic, personalize content, and remember your preferences. This helps us provide you with a better and more personalized service.

Types of Cookies We Use

Essential Cookies: These are necessary for the website to function properly and cannot be disabled.

Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies: These enable enhanced functionality and personalization, such as remembering your preferences.

Managing Cookies

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience and parts of our website may no longer be fully accessible.

Third-Party Cookies

We may use third-party services that place cookies on your device. These services have their own privacy policies and we have no control over their cookies.

Contact Us

If you have any questions about our use of cookies, please contact us at [email protected].

Last Updated: January 2024

Digital Millennium Copyright Act Policy

True Direction Travel respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Counter-Notification

If you believe that your content was removed or disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

Designated Agent

Please send DMCA notices to our designated agent at:

Email: [email protected]
Address: 1247 Pine Street, Suite 302, Seattle, WA 98101, USA

Repeat Infringers

We reserve the right to terminate user accounts that are found to be repeat infringers.

Last Updated: January 2024

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).

Right to Access

You have the right to request copies of your personal data. We may charge you a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Legal Basis for Processing

We process your personal data based on legitimate interests, contractual necessity, legal obligations, and your consent where applicable.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and processed.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.